FAQs

1. How do I care for my towels?

   - We recommend following the care instructions on the product label for best results. In general, machine wash your towels in warm water with a mild detergent. Avoid using bleach or fabric softeners as they can affect the towel's quality. Tumble dry on low or air dry to maintain their softness and absorbency.

2. Are your towels suitable for sensitive skin?

   - Yes, our towels are crafted with high-quality materials that are gentle on the skin. However, everyone's skin is unique, so we recommend checking the product details for specific information or consulting with a dermatologist if you have specific sensitivities or allergies.

3. What are the dimensions of your towels?

   - Each towel's dimensions can be found in the product description or specifications. We offer a variety of sizes to cater to different needs, including bath towels, hand towels, and washcloths. Make sure to check the specific measurements to find the perfect fit for you.

4. Can I return or exchange my towels?

   - We accept returns or exchanges within [X] days of purchase if the towels are unused, unwashed, and in their original condition and packaging. Please refer to our Returns and Exchanges policy for detailed instructions on how to proceed.

5. Do you offer bulk or wholesale pricing?

   - Yes, we offer bulk and wholesale pricing options. If you're interested in purchasing towels in larger quantities, please reach out to our customer support team or visit our Wholesale page for more information.

6. Can I track my order?

   - Yes, we provide order tracking for most shipments. Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status and progress of your delivery.

7. What if my package is lost or damaged during transit?

   - In the rare event that your package is lost or damaged, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

If you have any additional questions or need further assistance, please don't hesitate to contact our customer support team.